Free International Delivery | Sustainable Handmade Fabrics
Privacy Policy
Effective Date: 1st Aug 2025
Last Updated: 23rd Sept 2025
At Laazya, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with us.
By using our website, you consent to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of information when you use our services:
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Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
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Account Information: If you create an account with us, we collect login details and preferences.
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Order Information: Product selection, purchase history, and payment method (processed securely through third-party gateways; we do not store your card details).
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Technical Data: IP address, browser type, device information, and cookies to enhance user experience.
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Communication Data: Messages, inquiries, or feedback shared with us via email, WhatsApp, or social media.
2. How We Use Your Information
We use your data to:
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Process and deliver your orders.
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Provide customer support and respond to inquiries.
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Improve our website, products, and services.
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Send order confirmations, shipping updates, and relevant communication.
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Share promotional offers and updates (only if you opt-in).
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Comply with legal, tax, and regulatory requirements.
3. Legal Basis for Processing Data (GDPR)
We process your data under the following GDPR lawful bases:
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Contract: To fulfill your orders and provide requested services.
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Consent: For marketing emails, newsletters, and updates (you can withdraw consent anytime).
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Legitimate Interests: To improve services, prevent fraud, and enhance security.
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Legal Obligation: To comply with tax, accounting, or regulatory requirements.
4. Data Sharing and Third Parties
We do not sell or rent your personal data. However, we may share limited data with:
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Payment processors (secure gateways like Razorpay, Stripe, or PayPal).
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Shipping and logistics partners to deliver your orders.
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IT service providers for website hosting, analytics, and security.
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Legal authorities if required by law.
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All third-party providers follow strict data protection standards.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, or enforce agreements.
6. Your Rights Under GDPR
As per GDPR, you have the right to:
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Access your personal data.
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Correct or update your information.
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Request deletion ("Right to be Forgotten").
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Restrict processing of your data.
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Object to data processing (including marketing).
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Request data portability.
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To exercise these rights, please contact us- www.laazya.com/contact
7. Cookies & Tracking
We use cookies to:
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Improve website performance.
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Personalize your shopping experience.
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Analyze website traffic.
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You can manage or disable cookies through your browser settings.
8. Data Security
We take strict measures to protect your data through:
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Secure Socket Layer (SSL) encryption.
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Regular system monitoring.
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Restricted access to personal information.
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While we ensure maximum security, no transmission over the internet is 100% secure.
9. International Orders
For international customers, your data may be transferred and processed outside the EU/EEA. We ensure that adequate safeguards (such as standard contractual clauses) are in place.
10. Children’s Privacy
Our website is not directed toward children under 16. We do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: contact@laazya.com
WhatsApp Business: +91-78538-09100
Website: www.laazya.com